Task ID Staff

Features Task ID Staff

The White Square specialists have developed the TASK ID cleaning service management system and have successfully implemented it in the companys work processes.
Employees and Customers received an effective tool for setting goals and monitoring their implementation.About the system.TASK ID is software that allows you to work with a large number of personnel and large-scale facilities.The process of distributing personnel to facilities and setting tasks in TASK ID are automated - which speeds up the work process and improves the quality of service.Effective communication is provided by a single information field in which Employees and Customers communicate online, set tasks and quickly solve them.The software is available to our Customers and Performers in the form of a mobile application.
Managers use the system through a single control center.
For each of the participants in the process, we have developed a personal script that is intuitive and easy to use.For the customer.In TASK ID, an interactive map of the facility is developed for the Customer, with digitized premises and the adjacent territory.
On the map, the Customer sees in real time all the work that is carried out at the facility.
Can quickly and conveniently set unscheduled tasks and monitor their implementation.The application contains information about the number of personnel at the facility, as well as their personal data.
This simplifies the process of monitoring performers in the field and saves time.
The customer knows who works at his facility and does not have to worry about safety.TASK ID has a chat where you can discuss all the issues related to cleaning.
This reduces the risk of information loss and incorrect transmission.
The customer can talk not only with the manager, but also directly contact the top management of the company.
Each such application is carefully considered by the leaders.
This allows you to identify new needs, take into account opinions and improve the service.For the manager.In the unified control center TASK ID, as in the mobile application, a digitized interactive site plan and a technological map are available.
The manager moderates the technological map, assigns tasks to the cleaners and controls their presence at the workplace.
It is not necessary to distribute the cleaners among the objects - this happens automatically, according to the algorithm.
The TASK ID system also allows managers to remotely assess the quality of the cleaners work, keep track of their working hours, and carry out certification.In addition to interacting with the cleaners, our employees communicate with customers online, promptly resolve emerging issues.For the Contractor.For contractors, the TASK ID application allows you to receive information about the object and tasks in the format of a digital route sheet, which eliminates the possibility of errors.
All tasks are described in detail and understandable, the time given for their execution is indicated.
Due to the optimal distribution of tasks, the working day feels comfortable, there is time for rest.In the application, performers can undergo training and certification, see the motivation system.
Transparency and availability of information form a competent approach to work among our performers, allow us to strictly observe regulations, and improve their professional level.About efficiency.Thanks to the use of the application, we have eliminated the incorrect transfer of information, reduced the process of communication between the Customer and cleaning to a few clicks and reduced the time for processing questions to 2 minutes.The work has become faster - unscheduled tasks are performed within 30 minutes.
after their setting, they are not carried over to another day.A survey of White Square clients showed that before the launch of TASK ID, a third of them did not contact the manager with a request for an unscheduled setting of the task.
Now our Customer can automatically generate a task, spending less than 2 minutes on it.Entrust our company with the issues related to the cleanliness of your premises and surrounding areas.
Do not participate in the cleaning process - watch it.